FAQ | Party Rentals in Independence, Iowa
Have questions about renting tables, chairs, coolers, beverage jugs, trash cans, table covers, or other event essentials from Indee Party Co.? Below are answers to common questions about our party rentals and event rentals, including rental items, pricing, booking, customer pickup, delivery requests, setup requests, cleaning expectations, service areas, and rental policies.
Indee Party Co. is a local event rental business offering table and chair rentals in Independence, Iowa and surrounding Eastern Iowa areas. The company was formed in fall 2025, and we began taking rental orders in April 2026.
This page gives general rental information. Full rental terms and conditions apply to all orders and should be reviewed before booking.
View Rental Terms & Conditions
Rental terms are also provided during online checkout before payment, on invoices, and with manual payment links before payment is completed.
Why Choose Indee Party Co.?
Indee Party Co. was started by Nick and Allison after they experienced how difficult it could be to find clear communication, simple rental options, and timely responses while planning their own event.
After seeing how frustrating the rental process could be, they believed Independence and the surrounding Eastern Iowa area needed a more helpful local rental option.
That is why Indee Party Co. was built around clean rental items, clear communication, simple booking, straightforward pricing, and reliable service.
We know event planning can be stressful, so we focus on making the rental process easier from start to finish. Customers may receive helpful text or email reminders about pickup times, return times, payment timing, directions, card charges, and rental expectations.
Indee Party Co. is locally owned in Independence, Iowa. We are proud to help with weddings, graduations, family gatherings, business events, school celebrations, fundraisers, and other local events that bring people together.
Why Rent Instead of Buying Tables and Chairs?
Renting is usually more affordable and convenient than buying event equipment, especially for one-time or occasional events.
Indee Party Co. offers quality commercial-grade and premium commercial-grade rental equipment made for repeated event use. Buying comparable tables, chairs, coolers, and event essentials can get expensive quickly, especially when you also have to store, transport, maintain, and fully care for everything yourself.
Renting gives you access to the items you need for your event without the long-term cost, storage space, maintenance, or hassle of owning everything yourself.
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Rental Items & Inventory
What does Indee Party Co. rent?
Indee Party Co. rents event essentials for weddings, graduation parties, birthdays, family gatherings, business events, community events, and local celebrations.
Our current rental inventory may include tables, standard chairs, premium chairs, coolers, beverage jugs, trash cans, disposable table covers, and other event rental items as available.
For current rental items, pricing, and availability, visit our Inventory page.
How does Indee Party Co. prevent overbooking?
Indee Party Co. uses rental inventory booking software to help track current availability and booked rental items.
Our online booking system is designed to update available quantities based on existing orders, which helps reduce the chance of overbooking. While no system is perfect, this helps make the chance of an inventory mistake very low.
When you book available items online and payment is completed, those rental items are reserved for your order.
What kind of rental equipment do you use?
Indee Party Co. uses new commercial-grade and premium commercial-grade rental equipment designed for event use.
Our goal is to provide clean, dependable tables, chairs, coolers, beverage jugs, trash cans, table covers, and event essentials. Like any rental equipment, chairs and other items may develop normal scratches or scuffs over time from regular use, transport, and cleaning.
Do you rent tents?
No. Indee Party Co. does not rent tents at this time.
We currently focus on tables, chairs, coolers, beverage jugs, trash cans, table covers, and other event essentials. Our inventory is always growing, and our future goals may include adding more party and event rental options such as tents, dance floors, backdrops, more linen options, garden chairs, yard games, food storage or catering-related items, round tables, and other event essentials.
Do you rent tablecloths?
We currently offer disposable table covers as an add-on item.
We are planning to add reusable white tablecloth rentals in the future as our inventory continues to grow.
Do you offer bundle deals?
Yes. Indee Party Co. may offer rental bundle deals for certain event sizes and rental combinations.
Bundle pricing depends on inventory, quantities, availability, and timing. Bundles may not be available for last-minute rentals, rentals within 7 days of the event, limited inventory dates, or dates where certain table or chair quantities are already booked.
If you are interested in a bundle for a larger event, it is best to book months in advance. At this time, our inventory is still limited, so larger events should be reserved as early as possible.
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Pricing, Booking & Payment
Is the listed price per day?
No. Our standard listed rental prices are flat-rate prices for the standard rental period.
For example, if a standard chair is listed at $2, that means $2 total for the standard rental window, not $2 per day.
How long is the standard rental period?
Most standard rentals include up to a four-day rental window.
Weekend rentals are typically pickup Friday and return Monday. Weekday rentals are typically pickup Monday and return Thursday.
Delivery requests, different pickup days, return days, longer rental periods, or special timing may be available, but those must be requested manually through the Special Rental Request & Delivery Form, by phone, or by email. Additional charges may apply.
How do I book a rental?
For standard customer pickup rentals, book online anytime through our booking website.
For special rental requests, delivery requests, larger orders, different pickup or return timing, longer rental periods, setup requests, or items you do not see listed, use our Special Rental Request & Delivery Form.
Can I ask for a quote?
Yes. You can request a quote anytime.
Quotes are itemized so you can see the rental items, quantities, and any approved delivery, setup, or additional charges.
This quote is for estimate purposes only and does not hold or guarantee inventory. No rental items are reserved and there is no obligation by either party until payment is completed. Quote pricing expires after 30 days or at the end of the calendar year, whichever comes first.
Can I book online within 7 days of my event?
No. Online booking is not available for events within 7 days.
For last-minute rentals, please contact Indee Party Co. directly or submit a special rental request. Last-minute rental requests are not guaranteed and may be rejected depending on inventory, timing, order size, staffing, and current schedule.
Day-before or day-of-event rental requests may also be rejected if we cannot safely prepare, stage, schedule, or fulfill the order.
Last-minute rentals are not secured until payment is completed, and rental items will not be staged, held, released, or delivered until payment is received.
Can you hold rental items without payment?
No. Rental items and dates are not reserved until payment is completed.
For standard online bookings, a 40% non-refundable booking deposit secures your rental date and items.
Manual orders or orders booked within 2 weeks of the event may require 100% payment at the time of booking.
Is the 40% booking deposit an extra fee?
No. The 40% non-refundable booking deposit is applied toward your order total.
It is not a separate hidden fee or extra charge. The only additional fees would be for issues such as late returns, missed appointments without notice, damaged items, missing items, misused items, dirty items, extra cleaning, replacement costs, delivery, setup, longer rental periods, or other approved/requested services.
When is the remaining balance charged?
For standard rentals, the remaining balance is automatically charged to the card on file the day before pickup.
Payment must be completed before rental items are released, staged, delivered, or held for the customer.
What payment methods do you accept?
Payments are handled online by card through our booking and payment system. Indee Party Co. uses Booqable for rental booking, and card payments are processed through Stripe, one of the largest online payment processors.
Applicable sales tax is added at checkout or on the invoice.
Indee Party Co. does not accept cash or checks for standard rentals.
What happens if I cancel?
The 40% booking deposit is non-refundable.
If your event is canceled or affected by weather, we will try to work with you when possible and may be able to apply the deposit toward a future rental date depending on inventory, scheduling, timing, and availability.
If an order has been paid in full, the 40% non-refundable booking deposit will be kept, and an additional cancellation fee may apply depending on timing, order details, and preparation already completed.
Can I change my order after booking?
Yes. You may be able to increase or adjust your order after booking, depending on current inventory and availability.
Additional rental items are not guaranteed unless they are still available and payment has been completed for the added items.
Is there a minimum rental order?
For standard customer pickup rentals, there may not always be a strict minimum beyond what is available through online booking.
For manual orders, special timing, longer rental periods, custom requests, or non-standard rental arrangements, a $50 minimum order may apply.
Can I extend my rental after I already picked up the items?
Yes. If you already picked up your rental items and need to keep them longer, please contact Indee Party Co. as soon as possible.
Extensions may be available depending on inventory, upcoming bookings, scheduling, and return timing. Additional rental fees may apply.
Rental extensions are not guaranteed and must be approved.
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Pickup, Return & Loading
What are your hours?
Indee Party Co. is available by appointment Monday through Friday, 9 AM–6 PM.
We are closed Saturday and Sunday for standard customer pickup and return unless something has been approved ahead of time. Sunday night returns may be requested in some cases, but they are not guaranteed.
All pickups and returns are by appointment only. Please do not show up without a scheduled appointment.
What is the standard pickup and return schedule?
Standard weekend rentals:
Pickup Friday between 9 AM–6 PM
Return Monday between 9 AM–6 PM
Standard weekday rentals:
Pickup Monday between 9 AM–6 PM
Return Thursday between 9 AM–6 PM
Pickup and return times are scheduled by appointment. Returns must be completed at the scheduled return time unless a different time has been approved.
Can I pick up early, return late, or change my return time?
Different pickup or return timing may be available if approved ahead of time.
If you are running late or need to adjust your return time, please communicate with Indee Party Co. as early as possible. If you stay in communication and we approve the change, a late fee may not be charged.
Late fees are more likely to apply when a customer misses a confirmed pickup or return appointment, does not communicate, or fails to return items at the approved time.
How does customer pickup work?
For customer pickup rentals, items are picked up from our Independence location by appointment.
Customers are responsible for loading, securing, transporting, unloading, caring for, and returning the rental items. Please bring an adequate vehicle, enough help, and any straps or supplies needed to safely secure the rental items during transport.
Indee Party Co. may refuse pickup if the customer does not bring an adequate vehicle, enough help, or a safe way to secure and transport the rental items.
Do I need to bring help?
Yes. Customers must bring enough help to safely load, unload, and transport their rental items.
For small orders, one person may be enough. For larger orders, including large table orders, large chair orders, or heavy/multiple rental items, customers should bring multiple people.
Indee Party Co. may provide light assistance when available, but customers should not expect us to fully load or unload large orders.
What if I am unable to load or unload the rental items myself?
For standard customer pickup rentals, customers are responsible for loading and unloading.
If you are unable to load heavier items, or know you will need more than light assistance, please contact Indee Party Co. before placing your order. In certain approved situations, additional loading assistance may be available, but it must be discussed ahead of time and is not guaranteed.
Will Indee Party Co. secure my load?
No. Customers are responsible for securing their own rental load.
For insurance and liability reasons, Indee Party Co. cannot secure your load or instruct you exactly how to secure it. Please bring any straps, tie-downs, blankets, padding, or other supplies needed to transport the rental items safely.
Can someone else pick up my rental order?
Yes, but the pickup person must be approved ahead of time.
The person picking up may need to show a valid photo ID, and they are responsible for bringing an adequate vehicle, enough help, and a safe way to secure the rental items.
What happens at pickup?
At pickup, rental items will be prepared and staged for the scheduled appointment. Please park on the street and do not pull into the driveway.
Rental items will be brought out to your vehicle and handed off to you. Customers are responsible for loading, securing, and transporting the rental items after handoff.
A photo of the customer’s license plate may be taken for documentation and security purposes. The pickup area may also be monitored for security and documentation purposes.
Photos of rental items are taken before each pickup for inventory and condition documentation. Rental items will not be released until payment is completed.
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Delivery & Setup
Do you offer delivery?
Yes. Indee Party Co. is accepting delivery requests for larger orders and select events.
Delivery is an additional cost and is not included in standard rental pricing. Delivery requests generally have a $300 minimum order requirement. Smaller delivery requests may be considered in Independence only, but delivery would still be an additional charge.
Delivery requests are not guaranteed. Availability depends on the event date, location, order size, rental items requested, timing, setup needs, and current schedule.
Do you deliver or pick up on Saturdays and Sundays?
For customer pickup rentals, Indee Party Co. is closed Saturday and Sunday unless something has been approved ahead of time.
For delivery orders, Saturday and Sunday delivery or pickup may be available depending on the event, location, order size, and schedule.
Do you provide exact delivery times?
For delivery orders, we usually provide a delivery window instead of an exact delivery time.
Exact delivery times may be available in some cases for an additional cost, depending on scheduling, location, event timing, and availability.
We will communicate delivery details and notify you when we are on the way.
What affects the delivery charge?
Delivery charges may vary based on mileage, travel time, current fuel costs, order size, time of year, event location, venue access, stairs, elevators, hills, gravel, long distances, difficult terrain, setup needs, and pickup timing after the event.
Delivery pricing depends on the full request, not just the distance.
What is included with standard delivery?
Standard delivery generally means rental items are placed within about 40 feet of the delivery vehicle.
Items may be placed in a driveway, garage, yard, or another approved nearby location. Weather conditions, ground conditions, venue rules, and safe access may affect where items can be placed.
We do not deliver items inside houses.
Do you offer setup?
Yes. Setup may be available by request for an additional cost.
Setup is not automatically included with delivery or customer pickup rentals. Setup availability depends on the order size, event location, timing, layout needs, and current schedule.
How do I request delivery, setup, or a custom order?
Use the Special Rental Request & Delivery Form.
Please include your event date, event location, type of event, rental items needed, estimated quantities, preferred timing, delivery or setup needs, and any special notes.
For special rental request forms and emails, we try to respond within 24 to 48 hours.
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Cleaning, Damage & Responsibility
Who is responsible for the rental items?
The customer is responsible for all rental items from pickup until return.
This includes loading, securing, transporting, unloading, using, protecting, cleaning, and returning the rental items. Customers are responsible for rental items while they are in their possession, including damage caused by guests, vendors, venues, weather, misuse, or improper transport.
Is Indee Party Co. insured?
Yes. Indee Party Co. is insured.
However, customers are still responsible for rental items while the items are in their possession according to the rental agreement.
Do you inspect rental items?
Yes. Rental items are inspected before and after rentals.
Photos may be taken before pickup, at pickup, after return, or during inspection for inventory, condition, cleaning, damage, security, and documentation purposes.
Do I need to return items clean?
Yes. Rental items must be returned clean, dry, wiped down, and free of food, dirt, tape, decorations, debris, mud, residue, or other mess.
Cleaning fees will apply if items are returned dirty or require extra cleaning.
Can rental items be left outside?
Rental items should not be left uncovered in rain, storms, snow, or severe weather.
Customers are responsible for protecting rental items from rain, standing water, storms, mud, wind, and damage while the items are in their possession.
What happens if items are damaged, missing, late, dirty, or misused?
Most customers will not have any extra fees if rental items are returned clean, on time, and in good condition.
Normal rental wear is expected. Small scuffs, minor scratches, or a few missed cleaning spots are part of regular rental use and are not something customers need to worry about.
Fees apply when items are returned excessively dirty, damaged beyond normal rental use, missing, misused, late without communication, or when extra cleaning, replacement, repair, schedule changes, missed appointments, or additional work is required.
Allowed fees may be charged to the card on file according to the rental agreement.
What happens if I return late or miss my return time?
Rental items must be returned at the confirmed return time. Scheduled pickup and return times matter because other pickups, returns, deliveries, cleaning, and order preparation may be scheduled the same day.
If you are running late, need to adjust your return time, or have an issue come up, please notify Indee Party Co. as soon as possible. If you communicate clearly and the change is approved, a late fee may not be charged.
Late fees mainly apply to missed appointments without notice, no-shows, late returns without communication, or situations that require extra time or force us to change our schedule.
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Planning Help
Can you help me figure out how many tables and chairs I need?
Yes. We can help you estimate table and chair quantities based on your event type, guest count, and general layout.
As a basic guide:
8-foot banquet tables can usually fit 4 chairs on each side and 1 chair on each end.
6-foot fold-in-half tables can usually fit 3 chairs on each side and 1 chair on each end.
Final layout, spacing, comfort, decorations, food tables, and venue space may affect how many tables and chairs you need.
How do the chairs stack for transport or storage?
Our standard chairs can stack up to about 50 high.
Our premium white chairs are commercial-grade chairs that stack upright. They are not designed to stack flat in large quantities. If stacked flat, they only stack about 10 high.
This matters when planning your vehicle, trailer, storage area, or event setup.
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Service Area
What areas do you serve?
Indee Party Co. is based in Independence, Iowa and serves customers in Buchanan County and surrounding Eastern Iowa areas.
Customer pickup is available in Independence by appointment. Delivery requests may be considered for larger orders, select events, and approved locations depending on availability, distance, timing, order size, and current schedule.
Do you offer delivery in Independence?
Yes. Delivery may be available in Independence city limits for some smaller orders.
We do offer delivery within Independence city limits for orders over $100, depending on the order size, timing, rental items requested, and current schedule. Delivery is still an additional charge and is not automatically included with rental pricing.
Is there a minimum order for delivery?
For most delivery requests outside of smaller Independence city-limit orders, Indee Party Co. generally requires a $300 minimum rental order. Smaller delivery requests may still be considered, so please submit a request with your event details.
Delivery is an additional cost and is not included in standard rental pricing. Delivery charges may include a minimum delivery fee plus mileage and may also depend on travel time, order size, event location, access, stairs, hills, gravel, distance from the delivery vehicle, setup needs, pickup timing, weekend timing, and overall difficulty.
Do you offer Saturday or Sunday delivery?
Yes. Saturday and Sunday delivery or pickup may be available for approved delivery orders.
Weekend delivery is not guaranteed and depends on the event date, location, order size, timing, staffing, and current schedule. Additional charges may apply.
What counties may be considered for delivery requests?
Delivery requests may be considered for larger orders and select events in Buchanan County and surrounding Eastern Iowa areas. We may travel farther for certain larger orders depending on the event date, location, order size, timing, setup needs, and current schedule.
Common delivery request areas may include parts of Black Hawk County, Benton County, Bremer County, Buchanan County, Clayton County, Delaware County, Dubuque County, Fayette County, Grundy County, Johnson County, Jones County, Linn County, and Tama County.
Delivery is not guaranteed to every city, town, venue, or location within these counties.
What towns may be considered for delivery requests?
Not every town may be listed below, but common nearby delivery request areas may include:
Alburnett, Allison, Amana, Anamosa, Arlington, Atkins, Aurora, Balltown, Bankston, Belle Plaine, Bertram, Blairstown, Boyd, Brandon, Calmar, Cascade, Cass, Castle Grove, Cedar Falls, Cedar Rapids, Center Point, Central City, Clermont, Clayton Center, Coggon, Colesburg, Coralville, Delaware, Delhi, Denver, Dike, Dubuque, Dundee, Dunkerton, Durango, Dysart, Dyersville, East Amana, Edgewood, Eldorado, Elgin, Elk Run Heights, Elkader, Ely, Epworth, Evansdale, Fairfax, Fairbank, Farley, Farmersburg, Fayette, Fort Atkinson, Fredericksburg, Frederika, Garnavillo, Gilbertville, Gladbrook, Greeley, Grundy Center, Gunder, Guttenberg, Hawkeye, Hazleton, Hiawatha, High Amana, Holland, Holy Cross, Homestead, Hopkinton, Hudson, Independence, Iowa City, Janesville, Jesup, Keystone, La Porte City, Lamont, Lawler, Lisbon, Littleton, Luxemburg, Manchester, Marion, Martelle, Masonville, Maynard, Mechanicsville, Middle Amana, Miles, Monticello, Morley, Mount Auburn, Mount Vernon, New Hampton, New Hartford, New Vienna, Newhall, Newport, North Buena Vista, North Liberty, Norway, Oelwein, Oran, Otterville, Oxford, Oxford Junction, Oxford Mills, Palo, Parkersburg, Peosta, Petersburg, Plainfield, Postville, Prairieburg, Quasqueton, Raymond, Readlyn, Reinbeck, Rickardsville, Robins, Rowley, Ryan, Sageville, Shellsburg, Sherrill, Solon, South Amana, Spillville, Springville, St. Olaf, Stanley, Steamboat Rock, Strawberry Point, Sumner, Swisher, Tipton, Toddville, Traer, Tripoli, Troy Mills, Urbana, Van Horne, Vinton, Volga, Wadena, Walker, Walford, Waterloo, Waucoma, Waverly, West Amana, West Branch, West Liberty, West Union, Williamsburg, Winthrop, Worthington.
If you do not see your town listed, you are still welcome to contact Indee Party Co. Delivery may still be considered for larger orders, nearby areas just outside our common service area, or select events that fit our schedule.
Delivery is not guaranteed for every location. Availability depends on the event date, order size, distance, rental items requested, timing, setup needs, access, staffing, and current schedule.
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Events, Discounts & Referrals
What types of events do you rent for?
Indee Party Co. rents tables, chairs, coolers, beverage jugs, trash cans, table covers, and event essentials for weddings, wedding receptions, graduation parties, birthdays, family gatherings, family reunions, backyard parties, holidays, business events, open houses, customer appreciation events, fundraisers, community gatherings, school celebrations, and local events.
Do you offer discounts for nonprofits, schools, churches, or community events?
Discounts may be considered for nonprofits, schools, churches, fundraisers, community events, or similar local events.
Discounts are not guaranteed, but you are welcome to ask. We will review the request based on the event, order size, timing, availability, and current schedule.
Do you offer referral rewards?
Indee Party Co. plans to offer a referral reward program for previous customers.
Referral rewards would apply when a previous customer refers someone who books a qualifying rental order. A minimum rental amount will be required.
Referral rewards are not paid in cash. Rewards would be given in the form of a gift card to a local business, preferably in Independence, Iowa.
More details will be provided once the referral program is officially available.
Can I send photos from my event?
Yes. We love seeing photos of our rentals being used at weddings, graduation parties, birthdays, family gatherings, business events, and local celebrations.
Customers may send event photos to Indee Party Co. for possible use on our website, Facebook page, blog, or future marketing. Please only send photos you have permission to share.
Indee Party Co. may offer occasional photo rewards or thank-you gifts for usable event photos. Photo rewards are not connected to Google reviews, Facebook reviews, ratings, or positive feedback.
Do you ask customers for reviews?
Yes. If you are happy with your rental experience, we would greatly appreciate a Google review or Facebook recommendation.
Reviews are never required, and we do not offer rewards, discounts, or incentives in exchange for reviews. Honest reviews help our small local business grow and help future customers feel confident booking with Indee Party Co.
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Helpful Links & Contact
Where can I find more information?
Visit our website:
View our rental inventory:
Submit a special rental or delivery request:
indeepartyco.com/special-rental-request
Follow us on Facebook.:
https://www.facebook.com/IndeePartyCo/
Do you share event ideas or rental tips?
Yes. Indee Party Co. plans to share event ideas, rental tips, inventory updates, planning suggestions, and local event information through our website blog and Facebook page.
Follow us on Facebook or check our blog for updates, party planning ideas, rental tips, and new inventory announcements.
How quickly do you respond?
Communication is one of our biggest priorities.
We try to return calls and messages within 24 hours. For forms and emails, we try to respond within 24 to 48 hours.
If you call and we do not answer, please leave a voicemail. Calls without a voicemail may not be returned, especially during busy rental periods.
How do I contact Indee Party Co.?
Questions? Contact Indee Party Co.
Call/Text: 319-332-2985
Email: indeepartyco@gmail.com
Website: https://www.indeepartyco.com/
